Delete your Mali account

In the app (fastest)

1. Open Mali and log in.
2. Tap Profile.
3. Tap Privacy & Security.
4. Tap Request Account Deletion and confirm.

Your account and data are deleted straight away.

By email

Email dylan@getmali.co.za from the email address you signed up with, with the subject "Delete my account". We'll delete your account within 30 days (usually much sooner) and confirm by email.

What gets deleted

• Your account and login
• Your profile, settings and what Mali remembers from your chats
• Your bank statements and every transaction read from them
• Your receipts and the spending you entered yourself
• Your budgets, goals, categories and corrections

Uploaded statement files and receipt photos are detached from your account and can no longer be opened.

What we keep

Only anonymous data that can't identify you: item prices added to Mali's shared price list, and merchant category hints shared across users. Neither contains your name, email or any link to your account.

Subscriptions

Deleting your account does not cancel a Mali Pro subscription. Cancel it first so you aren't charged again:

• Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Mali
• iPhone: Settings → your name → Subscriptions → Mali

Questions

Dylan Britz, Information Officer, Britz Ventures (Pty) Ltd: dylan@getmali.co.za. See also our Privacy Policy.